Tribunal deadlines are the clock every enquiry is racing.
Employment matters are frequently anchored to a statutory time limit. Whether that deadline is close is often the single most useful thing to know before calling someone back.
Request demoWhat a missed enquiry costs here
Employment enquiries arrive from people who have just been dismissed, which means they are at home, on their phone, and free to ring six firms in an afternoon. They are also on a clock that started without them. The firm that answers first gets to be the one that explains the process, and explaining the process is most of what wins the instruction.
What Cam asks first.
The capture model is the same for every firm. What changes by area is which answers are worth having before anybody rings back.
- What happened and when it happened, since the date is the whole shape of the matter.
- Whether they are still employed, which changes the options entirely.
- Whether any internal process has been started or exhausted.
- Whether anything has been put in writing, and whether they still have it.
What actually changes for this practice area.
Not a different AI. The same Cam, working the front door and the fee-earner's own line, applied where it matters most for this kind of work.
01
Urgency captured alongside matter category, so a tribunal-adjacent enquiry doesn't sit in the same queue as a general question.
02
A structured record with source, status, owner and context, instead of a note scribbled during a busy afternoon.
03
Follow-up surfaced automatically if a promising enquiry goes quiet before it's actioned.
04
Do Not Disturb during a hearing that still answers the line, logs what the caller needed, and leaves the reply drafted for approval afterwards.
One call, start to finish.
01
The call
You are in a tribunal hearing all afternoon. Four calls come in. One is a new dismissal enquiry, two are existing clients chasing, one is a recruiter.
02
What Cam does
Do Not Disturb is on, so Cam takes the line. He captures the new enquiry with the dismissal date attached. The two existing clients are recognised from their records, so he opens with their matter and what was last promised rather than asking who they are, and logs what each of them needed.
03
What you get
You come out to one new enquiry with a date on it, two logged updates with replies already drafted for approval, and no recruiter voicemail to listen through to find them.
FAQ
Employment questions
Does Cam work out whether the three-month limitation period has expired?
- No. He captures the date of the event and flags the enquiry, and a solicitor makes the judgment. Calculating a limitation date is advice, and it turns on facts like early conciliation that a first call will not reliably surface. What changes is that the date is captured on the first contact rather than reconstructed later.
We act for employers, not claimants. Does that change anything?
- The capture model is the same, and the qualification is the part you configure. Cam qualifies against what your firm actually takes on, so enquiries that do not fit are handled politely and are not put in front of a fee-earner as if they were leads.
Can it stop chasing an enquiry that has gone cold?
- Yes. Follow-up is surfaced rather than fired blindly, the sequence stops the moment somebody replies, and opt-out is honoured on the contact record rather than per campaign.
What WasilX doesn’t do here
WasilX doesn't calculate limitation dates or give employment-law guidance. It captures and routes the enquiry with the urgency signal attached, so a person can make that judgment quickly.
Other practice areas